RECURRENT AI COMPLIANCE

Leading Quality Management Software for All Your Communication Channels

Lower risk, enhance agent performance, save time, improve customer experience
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Key Features

How 「Compliance 」Accelerates Your Quality Management?

AI Enabled Quality Management Built to Grow and Transform

  • Empower Contact Center Managers, Quality Managers and Customer Service Agents to manage all conversation quality automatically and intelligently.
  • Omni-channel integrated: both text data and voice/audio data from different channels are available in one system.
  • Less people & less cost: helping your quality management team work smarter and more productive.
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Flexible Events Configuration that Adapt to Your Business Needs

  • Easily create multiple tailored events that meet every requirement as your business quality needs evolve.
  • Random standards can be adapted into the system: business related standards, customer related standards, process standards, compliance standards, etc.
  • Custom fields support you accessing your own data center via API to ensure data consistency.
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Advanced AI Algorithms and Models Help Keep High Accurate rate and Recall Rate

  • 10,000+ plug & play models to accelerate your deployment and adoption.
  • Advanced Speech Recognition (ASR) model can be optimized according to the business requirements, such as ad-hoc saying, domain terminology etc.
  • Natural Language Process (NLP) model "Pangu" requires few/zero shot training of the data sample.
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Increase Time to Value for Your Quality Management Project

  • Professional delivery team to ensure your fast deployment, quality training, and faster usage as an effective way.
  • Help your QA manager to generate a report in a minute and Integrate it with your own QA spreadsheet system.
  • Allows you to make decisions about where to focus your quality management resources
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Industrial Business Scenarios that You Can Try​

Business Scenarios

Call Centers

Bank, Insurance, Securities, Airlines, Automobile, IT technologies, E-commerce, Education, Public services etc.

Conversations Via Digital channels

IM, Zoom, APP, IM etc.

B2B Enterprises

Pre-sales team, Telemarketing team, SDR team, CSM team etc.

Ready to Increase Your Selling Productivity Now ?

Let's show you how easy it is to get started.
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